Privacy Policy
Last updated: 01.01.2025
Overview
This Privacy Policy explains how Wellstraps™ (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on www.wellstraps.com (“Site”). By using the Site you agree to this Policy.
Changes to This Privacy Policy
We may update this Policy to reflect operational, legal, or regulatory changes. Updates will appear on this page with a new “Last updated” date.
How We Collect and Use Your Personal Information
We collect personal information to provide and improve the Services, communicate with you, comply with law, enforce our Terms, and protect our users and rights.
Information We Collect Directly from You
- Contact details (name, address, phone, email)
- Order data (billing/shipping details, payment confirmation)
- Account info (login, password)
- Shopping activity (viewed items, cart, wishlist)
- Support communications
Information Collected through Cookies
We automatically collect “Usage Data” (device, browser, IP, pages viewed) via cookies, pixels, and similar technologies. Learn more about Shopify cookies: shopify.com/legal/cookies.
Information We Obtain from Third Parties
We receive data from service providers (e.g., Shopify), payment processors, and advertising/analytics partners. Their use is subject to their policies.
How We Use Personal Information
- Provide products/services (orders, shipping, returns, reviews)
- Marketing/advertising (including personalization)
- Security/fraud prevention
- Customer support and service improvement
Targeted Advertising and Your Rights
We may share personal information (e.g., browsing via cookies) with advertising partners to show relevant ads on other sites. Under some U.S. state laws this may be considered a “sale,” “sharing,” or “targeted advertising”.
If applicable to your location, you may opt out. Use the Do Not Sell or Share My Personal Information options below or email contact@wellstraps.com. If you visit with the Global Privacy Control (GPC) signal enabled, we will treat it as an opt-out for that browser/device.
Do Not Sell or Share My Personal Information
To opt out of activities that may be deemed “sale”/“sharing”/“targeted advertising”, contact us at contact@wellstraps.com and include your request, or use a browser that sends the GPC signal.
How We Disclose Personal Information
- Service providers (IT, payments, fulfillment, analytics, support)
- Business/marketing partners (including Shopify)
- Affiliates within our group
- Legal/transactional needs (law compliance, mergers/sales)
User-Generated Content
Public reviews/content may be visible to anyone. We are not responsible for third-party use of such content.
Third-Party Websites and Links
Our Site may contain links to third parties. Their privacy and security practices are their responsibility.
Children’s Data
Services are not intended for children under 16, and we do not knowingly collect their data. Contact us to request deletion if needed.
Security and Retention
We use reasonable safeguards but cannot guarantee absolute security. We retain data only as long as needed for Services, legal compliance, dispute resolution, and enforcement.
Your Rights and Choices
- Access/Know, Delete, Correct, Portability
- Restrict/Opt out of certain processing
- Withdraw consent (where applicable)
- Appeal a decision (where applicable)
- Email preferences: unsubscribe from marketing (service emails may still be sent)
To exercise rights, email contact@wellstraps.com. We may need to verify your identity.
International Users
Your data may be processed outside your country (including the U.S.). Where required, we use lawful transfer mechanisms (e.g., Standard Contractual Clauses).
Complaints
You may lodge a complaint with your local data protection authority if you are not satisfied with our response.
Contact
For privacy inquiries or rights requests: contact@wellstraps.com.